PASSENGER SERVICE QUALITY PARAMETERS ASSESSMENT AT TRANSPORT INTERCHANGE HUBS
نویسندگان
چکیده
منابع مشابه
Service Quality and Rail Transport in Pakistan: A Passenger Perspective
Customer satisfaction and retention is one of the key determinants to measure the quality of products or services and hence the organizational performance. Due to the growing importance of quality in our life, customers desire to enjoy a relatively better quality of products or availing superior quality services has been increased. Pakistan is the sixth highly populated country of the world and...
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ژورنال
عنوان ژورنال: Vestnik MGSU
سال: 2017
ISSN: 1997-0935,2304-6600
DOI: 10.22227/1997-0935.2017.5.529-536